PRIVACY AND COOKIE POLICY

 

1.       Introduction

 

This Privacy and Cookie Policy (“Privacy Policy”) applies to information collected and processed via the www.thematernityproject.com website (the “Website”) and associated Website customer service channels. The Website is owned and operated by The Maternity Project Ladies' Garments Trading Co. L.L.C (“Maternity Project”, “we”, “us” or “our”) (including any of its subsidiaries or corporate affiliates, collectively, and any of their associated web pages). We respect your privacy and are dedicated to protecting your Data. This Privacy Policy will provide you information as to how we look after your personal Data when you visit our Website and tell you about your privacy rights and how the law protects you. This Privacy Policy has been created so that you understand the ways in which we collect, store, use and protect your personal and private information safely and it is important for you to review this Privacy Policy prior to using our services.

 

We may collect and use personal information that you directly provide us with. For example, we collect personal information when you fill out our form, connect with us on any social media sites, submit a request for customer support, or otherwise communicate with us in any other way. Some examples of the type of personal information we may collect include your name, email, address, age, gender, company information, pictures, payment information, and other information you choose to provide that we may request.

 

By accessing our Website, you expressly consent to us processing your personal information in accordance with the Privacy Policy. We may amend our Privacy Policy at any time by posting a revised version on the Website without informing you or any third party where such revised version will be effective at the time we post it and, following such posting, your continued use of the Website will be considered as an express consent to us for continuing to process your personal information in accordance with the new revised Privacy Policy.

 

By using our Website, you, as the Data subject, consent to the collection, processing, and storage of your Personal Information in accordance with this Privacy Policy.

 

We act as the Data controller for the Personal Information collected through our Website. As the controller, we are responsible for determining the purposes for which your personal Data is processed and ensuring that such processing complies with applicable data protection laws.

 

By using our services, you acknowledge and consent to us appointing a Data processor to process your Personal Information on our behalf. This Data processor will only act under our instructions and is obligated to implement appropriate security measures to protect your Data.

 

We recommend you check the Website frequently for the any new amendments to our Privacy Policy.

 

This Website is not intended for children under the age of 18 years and we do not knowingly accumulate Data relating to children.

 

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us on care@thematernityproject.com

 

2.       Data Collection (“Data”)

 

a.       Personal Information

 

When you sign up to become a user, you will be required to provide us with personal information including but not limited to, your name, e-mail address, location and phone number. All information we collect and/or receive under this section is collectively called “Personal Information.” We do not collect any Personal Information from visitors or users unless they provide such information voluntarily.

 

We also collect other Personal Information including but not limited to age, gender, purchasing habits and parameters (the “Additional Personal Information”). The Additional Personal Information will be anonymized.

 

When you provide us with personal information to complete a transaction, verify your card, whether debit or credit, place an order, arrange for a delivery or pick up or a purchase, we imply that you consent to our collecting this information but only using it for that specific purpose only.

 

b.       Billing Information.

 

You may be required to provide certain information to us or our third-party payment vendors (if applicable) pursuant to the terms and conditions of their privacy policies and terms of use.  Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, name of the bank, IBAN number and similar information. Such information is collectively called the “Billing Information.”  You authorize us and our third-party payment vendors (if applicable) to collect, process and store, as per local laws, your Billing Information.

 

c.       Other Information

 

Information that we automatically collect when you use the Website or the services, including, without limitation:

 

·         Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details, gender, nationality and personal Shopping preferences

 

·         Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on

 

·         Transactional information such as: orders you placed, items you purchased, date and time of order as well as orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items

 

·         Information from third parties such as: couriers and payment providers

 

·         Information you supply to us via online or offline surveys, competitions or product registration

 

·         Information that we collect using “cookie” technology.  Cookies are small packets of Data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit.  We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect other information and to enhance your experience using our Website or the services.  If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device.  Please consult your internet browser’s documentation for information on how to do this and how to delete cookies. However, if you decide not to accept cookies from us, our Website or the services may not function properly.

 

3.       Visitors’ Data

 

In general, Website visitors do not need to provide Data to us. We do collect "aggregate Data," that is, group Data with no personal identifiers. We use this aggregate Data to help us understand how the Website is being used and to improve its usability. We also use it to enhance the quality and availability of products and services we offer.

 

4.       How is your personal Data collected?

 

Direct interactions. You may give us your personal information by filling in forms or by corresponding with us by phone, email or otherwise. This includes Data you provide when you:

 

a.       register as a user;

 

b.       use our services;

 

c.       request marketing material to be sent to you;

 

d.       give us feedback, comments or reviews

 

Automatic interactions. As you interact with our Website, we may automatically collect technical Data about your equipment, browsing actions and patterns. We collect this Data by using cookies and other similar technologies.

 

Third parties or publicly available sources. We may receive personal Data about you from various third parties and public sources. This may include technical Data from parties such as Google and Data from publicly available.

 

5.       How we use your Data

 

We use any Data you provide us, either through our Website, by email, feedback or comments in any of the following manners:

 

a.       To provide you with personalized service;

 

b.      To operate our Website;

 

c.       To manage and process orders, inquiries, registrations and any other interactions with you;

 

d.      To provide you with information about our services;

 

e.       For other marketing purposes where you have consented;

 

f.        To share your personal information with our affiliates and third-party organizations which we feel could be of interest to you, provided you agree to such sharing;

 

g.      To conduct Data analytics

 

6.       Use of your Data for Marketing and Promotion

 

By registering on our Website, you agree to grant us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, our website.

 

If, at any time, you prefer not to receive further communications from us in any or all forms you will have the ability to unsubscribe from such communications by clicking on the link provided in every email that is sent to you by us or by emailing us at care@thematernityproject.com.

 

7.       Cookies and Spam

 

Our Cookies;

 

·         We use ‘cookie’ technology where the cookie identifies your browser with a unique and random number. Cookies are small Data files stored in the memory of the device you are using that help us improve our users’ experience of our Website and services, identify popular features and count visits to our Website.

 

·         The cookies used by us do not reveal any personal information about you.

 

·         Cookies use is to help us improve users experience of our Website.

 

Spam

 

·         We do not tolerate spam.

 

·         To report Website related spam or spoof emails, please forward the email to care@thematernityproject.com.

 

·         You undertake not to use our communication tools to send spams or otherwise send content that would violate our service or this Privacy Policy.

 

8.       Third Party Disclosures

 

We may have to share your personal Data with third parties as described below. We require all third parties to respect the security of your personal Data and to treat it in accordance with local laws. We do not allow our third-party service providers to use your personal Data for their own purposes and only permit them to process your personal Data for specified purposes and in accordance with our instructions:

 

a.       We may partner with other organisations and as part of these arrangements, you may be a customer of our business partners in addition to us and/or in the event of our sale, any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Website or application or otherwise in relation to any such sale and you confirm that such disclosure is acceptable to you. We may also share your personal information with our other group companies so as to provide joint content and services to you, to help detect illegal acts and/or the violations of our policies.

 

b.       We do not sell or rent any of your personal information to third parties in the normal course of doing business.

 

c.       We partner with and are supported by service providers. Data will be made available to these parties only when necessary to fulfil the services they provide to us. Our third-party service providers are not permitted to share or use personal information we make available to them for any other purpose than to provide services to us.

 

d.       We will share personal information when we believe it is required, such as to comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities.

 

9.       Integrity and Data Retention

 

We will only retain your Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any accounting, or reporting requirements.

 

We retain your personal information during and following the end of your use of our website as required to comply with local laws, for technical troubleshooting requirements, to prevent fraud, to assist in any investigations and to take any other actions otherwise permitted by law.

 

10.   Your Legal Rights

 

In accordance with applicable Data protection laws, including but not limited to the Federal Decree Law No. 45/2021 on the Protection of Personal Data – Data Protection Code (the “Data Protection Law”), you have a:

 

a.     Right to Obtain Information: You have right to access your Data we hold about you.

 

 

b.    Right to Request Personal Data Transfer: You have the right to receive your personal Data, provided to the Data controller for processing based on consent or necessary for contractual fulfillment, in a structured and machine-readable format.

Additionally, you can request the transfer of your personal Data to another Data controller, whenever technically feasible.

 

c.     Right to Correction or Erasure of Personal Data: You have the right to promptly request the correction or completion of inaccurate personal Data held by the Data controller. You may request the erasure of their personal Data from the Data controller in the following cases:

·         When the personal Data is no longer necessary for the intended purposes;

·         Upon withdrawal of consent supporting the processing;

·         If you object to the processing, or if no legitimate reasons exist for the Data controller to continue processing; or

·         In cases of processing violations or non-compliance with relevant legislation, erasure is essential for legal compliance with applicable standards.

 

d.    Right to Restrict Processing: You have the right to compel the Data controller to restrict or halt processing in the following cases:

·         If you question the accuracy of your personal Data, leading to restricted processing for a specified period for the Data controller to verify data accuracy;

·         If you object to the processing of your personal Data beyond the agreed purposes; or

·         If the processing is conducted in violation of this policy and the prevailing legislation.

 

e.     Right to Stop Processing: You hold the right to object to and halt the processing of your personal Data in the following instances:

·         If the processing is for direct marketing purposes, including profiling associated with direct marketing.

·         If the processing is intended for statistical surveys, unless necessary for public interest.

·         If the processing is in violation of the provisions outlined in Article (5) of the Data Protection Law.

 

f.     Right to Processing and Automated Processing: You have the right to object to decisions resulting from automated processing that carry legal consequences or significantly impact them, including profiling. However, you may not object to automated processing decisions in the following cases:

 

·         If the automated processing terms are part of the contract between you and the Data controller;

·         If the automated processing is necessary under other prevailing state legislation; or

·         If you have previously given consent to Automated Processing under conditions outlined in Article (6) the Data Protection Law.

 

In cases where objections are not permitted, the Data controller is committed to implementing suitable procedures to safeguard the privacy and confidentiality of your personal Data. Upon request, the Data controller will involve human resources in reviewing automated processing decisions.

 

To exercise these rights, please email us at care@thematernityproject.com with a description of your request.