Shipping policy

Order and Delivery

Order Processing

  • Orders are processed within 1-2 business days after the order is placed.
  • Customers will receive a confirmation email with order details upon successful payment.
  • If there are any issues with the order, customers will be notified via email.

Shipping and Delivery

  • We offer standard and expedited shipping options. Shipping times and costs will vary based on the selected option and destination.
  • Delivery will be fulfilled within 3-5 days from the order’s confirmation, the related charges will 20.00 AED across all UAE.
  • Free next day delivery is available for orders over [1000 AED] 

Delivery Tracking

  • Once the order is shipped, a tracking number will be provided via email.
  • Customers can track their order using the provided tracking number on our website or the carrier’s website.

International Shipping

  • For the time being, we only deliver to areas within the UAE.

Delivery Issues

  • If there are any issues with the delivery (e.g., delayed, lost, or damaged items), please contact our customer service team within 7 days of the expected delivery date.
  • We will work with the shipping carrier to resolve any issues promptly.

Contact Information